Is Your Brand Up and About or Down and Out?
In these difficult times, it is important to analyze the strategy and thinking behind success or failure. If your thinking is flawed—if there is a brain sprain (a moch in your soch)—you need to correct it.
The Difference Between a Sprain and a Dislocation
A sprain is a wrench or twist in the ligaments of an ankle, wrist, or any other joint. It causes pain and swelling but does not result in dislocation. On the other hand, dislocation or disability occurs when the normal position of a joint or any body part is disturbed.
From a marketing perspective, a moch in soch or a brain sprain can still be corrected. It is less serious than a dislocation, and brands have the ability to recover and thrive.
Correct Your Thinking to Stay Ahead
In these challenging times, it is essential not to fall into the trap of soch mein moch or a sprain in the brain. Instead, focus on correcting your thought process and strategic approach.
To achieve this, I recommend six ‘Brand Shaastra®’ that will enable you to ensure that your brand is not down and out but up and about.
Your brand deserves growth, not decline.
Brand Shaastra® 1: Price-Surprise™
The first Brand Shaastra® to correct a sprain in the brain or soch mein moch is Price-Surprise™. Even in these difficult times, consumers are willing to pay an appropriate or even higher price for a brand with high perceived value.
Many marketers would be surprised to learn that, over the last 15 months, consumers have been willing to pay a premium price for a brand—whether a product or service—when they perceive it as valuable and worth the cost.
Luxury and Value: A Case in Point
- In Surat, India, Rolls-Royce and Maybach cars were ordered in large numbers.
- In the luxury segment, brands such as LVMH continue to witness high demand.
- Consumers, whether in India or globally, are willing to pay a higher price when they find a brand delivers value.
Marketers who fail to recognize this have a sprain in the brain or a soch mein moch.
The Mindset Shift: Embracing Price-Surprise™
Brand marketers must be bold and not be surprised when consumers pay a high price, as the perceived value of the brand justifies it.
- The world’s richest man today is the owner of LVMH, surpassing the owner of Amazon.
- This proves that relevant thinking leads to a Price-Surprise™ for brands.
Count on us; don’t discount on us®.
Brand Shaastra® 2: Be Wise, Not Otherwise™
The second Brand Shaastra® to repair the sprain in your brain or soch mein moch and get your brand up and about is Be Wise, Not Otherwise™.
Many brand marketers are otherwise. While they focus on the traditional four Ps of marketing—Product, Place, Price, and Promotion—the wise brand marketers understand that the most important P is Patience.
Even if your brand is innovative and revolutionary, your brand marketing process must remain on course, on track, and evolutionary.
The Pitfalls of Impatience in Brand Building
- Some marketers take shortcuts, break systems, and prevent brands from evolving naturally.
Brands are like children, nurture them well®.
- Patience does not mean endless delays or hesitation—it means sticking to the strategic path.
- While it does not require decades, it does take a few months to a couple of years for a brand to evolve correctly and successfully.
The wise marketer understands that a butterfly takes time to evolve before soaring to great heights. The otherwise segment, however, is always in a rush, cutting corners and altering the set strategic path, leading to disastrous results.
Those who take such shortcuts suffer from a sprain in the brain, a moch in the soch, and ultimately dislocate their entire strategy—injuring their brand.
Brand Shaastra® 3: Let the New Continue™
The third Brand Shaastra® in these difficult times is Let the New Continue™.
While certain strategies, brands, sub-brands, or SKUs in a portfolio should be continued, brand marketing must also be bold enough to introduce new brands, new sub-brands, and new SKUs, depending on the changing environment and emerging consumer needs.
The Danger of Stagnation
- Not experimenting with new brands is risky.
- Blindly continuing something that is not working leads to dislocation.
- A balanced approach is essential—knowing what to continue and what to innovate.
By maintaining strategic flexibility, you ensure that your brand is not stuck or outdated. Avoiding stagnation prevents soch mein moch, ensuring that your brand is up and about, not down and out.
Brand Shaastra® 4: Position – Reposition™
The fourth Brand Shaastra® to overcome moch in soch or sprain in the brain and avoid dislocation of your brand is Position – Reposition™.
A brand must be positioned strategically in a specific and relevant manner to the target audience and segment. This means highlighting the brand’s unique attributes, enhancing its perceived value, and ensuring that its benefits are well-communicated with credibility backed by proof and evidence.
At the same time, one must also think about repositioning the competition to gain a competitive edge. By strengthening your brand’s position while strategically adjusting how the competition is perceived, you ensure that your brand remains relevant, valuable, and dominant in the market.
Brand Shaastra® 5: Market Share and Share Market™
The fifth Brand Shaastra® in these difficult times is a balance between Market Share and Share Market™.
While the industry and category can be seen as the universe, brands must continuously attempt to grow their market share. However, this should not come at the expense of value.
- Consumers buy perceived value, and companies must ensure they gain both value and valuation.
- A balanced approach between brand value, valuation, top-line growth, and bottom-line profitability is essential.
Those who suffer from moch in their soch blindly chase market share at the cost of value, ultimately destroying both value and valuation. The key is to maintain a strategic balance, ensuring that your brand remains up and about, not down and out.
Brand Shaastra® 6: Benefit-Profit™
The sixth Brand Shaastra® is simple yet powerful: Benefit-Profit™.
“Focus on the consumer and not on the competition®.” If a brand provides genuine benefits to the consumer, the consumer will create the pathway for the brand’s profitability.
A company cannot profit if the consumer does not benefit, and vice versa. The benefit must be mutual.
The Sensible Approach to Brand Growth
- Brand building starts with understanding consumer needs.
- Addressing and exceeding consumer expectations leads to long-term success.
- Sustainable, profitable growth is achieved through consistent consumer satisfaction.
- Brands that fail to balance benefit and profit will suffer from a moch in their soch.
To ensure your brand is up and about, not down and out, apply these six Brand Shaastras®—especially during difficult times.
Final Thoughts: Sustainable, Profitable Growth
Brand building starts with thinking about consumer needs, addressing them effectively, and ensuring regular satisfaction. A business that prioritizes consumer value fosters sustainable, profitable growth.
Thus, if you want your brand to be up and about, you must correct the sprain in your brain, remove the moch in your soch, and ensure that your brand is not dislocated but firmly located in the minds and hearts of consumers.
By implementing these six Brand Shaastras®, you can navigate these challenging times with strategic clarity and confidence.
Happy brand building!
This article was first published in Business India magazine in the June 28 to July 11, 2021 issue.
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About The Author

Jagdeep Kapoor
Founder, Chairman & Director of Samsika® and Samsika® Academy
Visiting Professor of Marketing Management and Brand Management at JBIMS and SP Jain School of Global Management. Author of 14 books and textbooks on the art and science of Marketing Strategy and Brand Management in the Indian context.
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